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Thread: Geoff Colvin: Why Humans Will Triumph Over Machines

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    Default Geoff Colvin: Why Humans Will Triumph Over Machines

    I recently spoke to Geoff Colvin about the impact automation and robotics will have on the global workforce, the industries that are prone to automation, how workers can thrive in an automated world and more. Colvin is Fortune’s senior editor at large and is one of America’s most respected journalists. He lectures widely and is the regular lead moderator for the Fortune Global Forum. He also appears daily on the CBS Radio Network, reaching seven million listeners each week.

    His previous book, Talent is Overrated, was a national bestseller and has been translated into a dozen languages. his new book is called Humans Are Underrated: What High Achievers Know that Brilliant Machines Never Will.

    Dan Schawbel: What impact will automation and robotics have on the global workforce?

    Geoff Colvin: The impact is already profound and is becoming more so. Technology continues to get rapidly better while its cost falls. Workers, by contrast, aren’t getting much better, but their cost tends to rise. So, at an increasing rate, employers are replacing workers with technology in new ways, some of them quite surprising.


    Schawbel: What industries and professions are most prone to becoming automated?

    More than you think. Technology is moving into fields it previously couldn’t handle, including highly intellectual and highly physical jobs. For example, computers now perform discovery in lawsuits better than lawyers do, and a machine can prepare and serve hamburgers more reliably than people can. The most endangered jobs are those that don’t involve any deep, substantive interaction with people.

    Schawbel: What can workers do in order to ensure they aren’t replaced by robots?

    They can and must become champions at the skills of human interaction – empathy above all, social sensitivity, collaboration, storytelling, solving problems together, building relationships. And then they must be sure that their work demands these skills. The reason is that we’re hardwired by 100,000 years of evolution to value deep interaction with other humans (and not with computers). Those wants won’t be changing anytime soon.

    Schawbel: Do you believe that new jobs will surface as legacy jobs are automated? Explain.

    Absolutely, and one of the opportunities of our era is foreseeing those new jobs before others do. At the dawn of the Internet, few people could see the future need for search engine optimizers or mobile app developers, but they became highly valuable jobs. I confess that I’m not sure what the next new jobs will be, but we can take comfort in knowing that they’ll appear.

    Schawbel: What training/skills do workers need in order to remain valuable and relevant?

    They need to get better at the skills of human interaction, and those are very different skills from the kind we’re accustomed to learning. They’re not left-brain, classroom-taught skills, and in fact many people think they can’t be trained at all. But they can be. Enterprises as diverse as the Cleveland Clinic, Stanford Business School, and the U.S. Army have seen the future and are training those skills today. We all need to learn from what they’re doing and emulate it.

    Dan Schawbel is the Founder of WorkplaceTrends.com, a research and advisory membership service for forward-thinking HR professionals.

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    very interesting read

    robotics are definitely influencing the job market

    I can see how the human interaction bit holds up
    Retired.

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    Retired.

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    can a robot do this?


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    interesting about human interaction and empathy. have any of yous read do androids dream of electric sheep?

    in the book the only way to tell the difference between a human and an android is that androids completely lack empathy. lots of animals have died during the war so owning a life animal is a sign of wealth but also a sign of empathy because humans like animals whereas androids cannot. the main guy dreams about owning a live sheep instead of his robot sheep.


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    how will autistic people be treated in the future considering they usually lack empathy?

    is charles jones autistic?


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    LOL I'm about to post an article I wrote on the same subject on LinkedIn this morning.
    Automation won't 'replace' humans because it takes humans to create automation if that makes sense. You can say the light bulb 'replaced' the candle maker, but the light bulb industry put more people to work than the candle industry indirectly and indirectly. At the same time it helped the candle industry redefine it's self from a provider of light to a provider of light, scents, atmosphere, culture, religion etc. Automation is actually creating an atmosphere where we're freer to be more human in our work and that's what he's saying. Once rote mechanical actions and data mining is taken off human hands it'll free up space for us to be 'more' like the candle analogy. A lot of creativity is going to be unleashed once the average worker isn't expected to behave like the average machine.

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    Also, I'm sure machines will have empathy soon. Funny enough machines will probably empathize with us before we empathize with them. People seldom consider that.

    Automation software has gone beyond basic routine function. It can make decisions now and lead and so we're looking at a situation where different ranges of work are now 'threatened' but again it'll be like having a super employee that make work easier for the entire company as opposed to something that's going to 'replace' humans. I work for a company that programs and installs automation and business intelligence software and the companies ever assisted have increased wages and added positions due to how competitive the software has made them (Sage and Microsoft NAV). There's software that is basically an automated accountant, but the accountants of those companies haven't lost their job and their freer to do a wider more creative range of work now that they don't have to spend the middle of every week crunching numbers in a panicked frenzy.

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    a robot has been created which can create other robots.


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    Quote Originally Posted by cj wisty View Post
    interesting about human interaction and empathy. have any of yous read do androids dream of electric sheep?

    in the book the only way to tell the difference between a human and an android is that androids completely lack empathy. lots of animals have died during the war so owning a life animal is a sign of wealth but also a sign of empathy because humans like animals whereas androids cannot. the main guy dreams about owning a live sheep instead of his robot sheep.
    wasn't blade runner partly based on this novel?
    Retired.

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    Quote Originally Posted by cj wisty View Post
    a robot has been created which can create other robots.
    which creates a new innovation and a new industry for people to work on, tool for businesses to capitalize on and create new companies/expand on etc etc etc

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    my article on the subject is up.
    Faggets.




    https://www.linkedin.com/pulse/disru...?trk=prof-post

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    Quote Originally Posted by Rev Jones View Post
    wasn't blade runner partly based on this novel?
    yes it was but the novel has a lot more themes in it. apparently the people who made the movie didnt like the book that much.


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    Quote Originally Posted by TSA View Post
    which creates a new innovation and a new industry for people to work on, tool for businesses to capitalize on and create new companies/expand on etc etc etc
    yes probably early on on but it could also lead to technological singularity.


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